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BTEC Short Courses

Pearson BTEC Level 2 Certificate in Preparing to Work in Adult Social Care​

Pearson ​​BTEC Level 1 Certificate in Exploring the Caring Sectors

This qualification will give Students the opportunity to:
- develop knowledge related to working in an adult social care environment
- develop skills and techniques, personal skills and attributes essential for
successful performance in working life
 - learn about how to work with different types of individuals and organisations in
the adult social care environment
 - achieve a nationally recognised level 2 or 3 qualification
 - develop their own personal growth and engagement in learning. 

Click below to access the standards

Pearson BTEC Level 2 Certificate in Preparing to Work in Adult Social Care Standards.pdf
​​This qualification is for Students who want to develop skills and knowledge required for working in the Health and      Social or Childcare sectors.

completion of this course will enable candidates to progress into employment and/or Level 2 qualifications such as:

*Level 2 Certificate in Preparing to work in Adult Social Care
*Level 2 Diploma in Health and Social Care
*Level 2 Certificate in Children and Young People’s Workforce
​​



Click below to access the standards
 
Pearson BTEC Level 1 Certificate in Exploring the Caring Sectors.pdf

Pearson BTEC Level 2 Certificate in Principles Of Customer Service ​

Pearson BTEC Level 1 Certificate in Principles of Customer Service​​

​​​This qualification is to provide Students ​​with an introduction to the underpinning knowledge and attitudesrequired for working within a customer service environment.

The qualification issuitable for students who want to work in customer service and who may alreadyhave some experience in a customer service-related role, and require a shortcourse to help them better understand the concepts that inform the principles andpractices of customer service. 

Click below to access the standards

Pearson BTEC Level 2Certificate in Principles Of Customer Service.pdf
​​This qualification is to provide Students ​​with an introduction to the underpinning knowledge and attitudes required for working within a customer service environment.

The qualification is Suitable for learners who have little or no experience or training in customerservice, and so are likely to want a short introductory course to help them better
understand the sector in order to support their career choices.



Click below to access the standards

Pearson BTEC Level 1 Certificate in Principles of Customer Service.pdf

Pearson BTEC Level 2 Certificate in Principles of Team Leading​

Pearson BTEC Level 2 Certificate in Principles of Business Administration ​​

​​This qualification is for Students who want to work in the business and professional management sector.​​

It gives students the opportunity to:

● develop knowledge related to team leadership styles, the roles and responsibilities of a team leader, planning and allocating work, developing team performance, setting targets and monitoring the work of a team.

● learn about the core knowledge required to work as a Team Leader, Section Leader, Floor Leader, Trainee Supervisor, Call Centre Team Manager or Supervisor..

● achieve a nationally-recognised Level 2 qualification

● develop their own personal growth and engagement in learning.




Click below to access the standards

   ​​
​​This qualification is for Students who want to work in, Business Administration.​​

It gives students the opportunity to:
  • develop and demonstrate technical and wider sector-related knowledge to support working in business administration. This includes the principles and practices underpinning the core tasks and responsibilities as well as wider work relatedknowledge such as working in business administration, professional behaviour and providing administrative services

  • achieve a nationally-recognised Level 2 qualification

  • progress onto the Intermediate Apprenticeship in Business Administration

Click below to access the standards

Pearson BTEC Level 3 Certificate in Principles of Management

​​This qualification is for Students who want an introduction to the occupational knowledge and attitudes that are required for employment in roles such as Trainee Manager and Assistant Manager. Students may have the intention to work in one of these roles.

  ​Click below to access the standards

Pearson BTEC Level 3 Certificate in Principles of Management.pdf