Management & Team Leading - Apprenticeship

The Pearson BTEC Level 3 Diploma in Management (QCF) is for learners who work in, or who want to work in management roles such as Section Manager, First Line Manager, Assistant Manager, Trainee Manager, Senior Supervisor and Junior Non-Commissioned Officer.​

The Pearson BTEC Level 2 Diploma in Team Leading (QCF) is for learners who work in, or who want to work in the business and professional management sector.









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Customer Service - Apprenticeship

The Pearson BTEC Level 2 Diploma in Customer Service (QCF) is for learners who work in, or who want to work in customer service in roles such as Customer Service Advisor, Customer Service Operator, Call Centre Advisor, Help Desk Operative and Service Agent. 

The Pearson BTEC Level 3 Diploma in Customer Service (QCF) is for learners who work in, or who want to work in customer service roles such as. Customer Service Supervisor, Customer Relationship Manager, Customer Service Team leader Client Services Officer, Events Coordinator

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Business Admin - Apprenticeship

​​The Pearson BTEC Level 2 Diploma in Business Administration (QCF) is for learners who work in, or who want to work in Business Administration in job roles such as: Administrator, Business Support Officer, Office Junior, Receptionist


The Pearson BTEC Level 3 Diploma in Business Administration (QCF) is for learners who work in, or who want to work in the business administration roles such as: Personal Assistant, Office Executive, or Office Superviso





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Level 2
Level 3
Level 2
Level 3
Management
Team Leading